Getting Started

100% Money-Back If You Fail to Qualify as Disabled.

Getting started is easy. Simply select and add the services you need to your cart, then checkout and pay for your order. Once your order has been submitted, a confirmation page will be displayed that contains your order number and the specifics of your order.

Getting StartedFor Testing Services

If you ordered our disability assessment services, a link to the secure and private Chilhowee Psychological Services (CPS) test battery will also be included on the confirmation page. You can save this page to your favorites if you like. This same information will also be sent to you immediately in a confirmation email. If you don't see the confirmation email within a few minutes, you might want to check your junk mail or spam folder.

You may begin taking the CPS test battery at your convenience by clicking the test link on the confirmation page or email. Once you begin a particular test, it is important that you complete it without interruption. If you leave the test page before completing it, you'll need to start that test over from the beginning.

Getting StartedAt the end of each test, click the "Submit Responses" button.

Once the test battery is complete, it is scored within 24 hours, and you will be emailed to establish dates and times for the telephone/Skype counseling sessions. This begins the actual assessment and diagnostic process.

Your availability and the number of counseling sessions necessary for the licensed mental health professional to make a valid assessment of your emotional/mental status (a minimum of two) will determine how long the entire process takes. The process can take as little as a few days and as long as two weeks.

For Letters of Prescription

If you qualify as emotionally or mentally disabled, a formal treatment recommendation letter for an emotional support animal will be written, signed by the licensed mental health professional, and mailed via USPS Priority Mail. Clients typically receive their documentation within 3 -4 days, once mailed.

If you select email printable documents, they will be emailed as PDF files and on the same day your priority mail package is shipped.